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Refund & Return Policy

Service
Estimated 1 min read • Official Policy Document

Refund & Return Policy

We want you to have complete peace of mind. If you receive a damaged, defective, or incorrect product, you are protected by our transparent 3-day return policy.

Conditions for Return

  • The item must be unused, uninstalled, and in its original retail packaging with all seals intact.
  • Warranty cards, manuals, serial tags, and bundled accessories must remain intact.
  • You must submit a return request within 3 days of delivery.

Refund Processing SLA

Approved refunds are processed within 3–7 working days after courier pickup and physical quality inspection at our fulfillment center. (External bank or MFS settlement credits depend on respective provider clearing timelines.)

Still have questions regarding this policy?

Our team is always ready to assist you.

Contact Support
Customer Support +880 1700-000000
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